Data protection declaration

Data Protection Declaration

Responsible Party

The responsible entity for processing of data on this website is:

Misr Bank - Europe GmbH
Marienstraße 15
60329 Frankfurt am Main

Telephone: 069 / 29974 - 0

Responsible party is any natural or legal person who alone or in concert with others, decides on the purposes and means of processing personal data (such as names, e-mail addresses, etc.).

Contact details of the Data Protection Officer

Creditreform Compliance Services GmbH
Hammfelddamm 13
41460 Neuss
Telephone: 0 2131 109 1089

Processing of Personal Data

We, Misr Bank - Europe GmbH, consider the protection of your personal data as very important. We will treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

The use of our homepage is usually possible without providing personal information. As far as personal data are collected on our website (for example name, address or e-mail addresses), this will generally be on a voluntary basis. No personal data will be forwarded to any third parties without your express consent.

We draw your attention to the fact that data transmission over the internet (e.g. when communicating by e-mail) may involve gaps in security. A complete data protection against access of third parties is not possible.


The provider of the homepage collects and stores information automatically in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type / Browser version
  • Operation system used
  • Referrer URL
  • Hostname / IP of accessing computer
  • Time of server inquiry

Storing duration

The storage duration of this data (logs) is 8 weeks.

Legal basis

The above-mentioned data is technically necessary to provide you with our websites and to ensure stability and security, in accordance with Art. 6 para. 1 lit. f GDPR.

SSL- bzw. TLS encryption

For security reasons and to protect the transmission of confidential contents, such as orders or requests that you send to us as Website operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from "http://" to "https://" and the lock symbol in your browser line.
When SSL or TLS encryption is enabled, your information cannot be read by any third party.

Rights of the person subject

At any time you can obtain information about your personal related data stored by us. (Article 15 GDPR), and request their amendment (Article 16 GDPR), cancellation (Article 17 GDPR) or restriction of processing (Article 18 GDPR) and your right to data portability (Article 20 GDPR).
Furthermore, according to Art. 21 GDPR, you have the right of objection at any time, if the requirements listed in Art. 21 GDPR are fulfilled.
You may also change or revoke an existing consent form at any time without stating reasons with immediate effect. Please note that data processing that took place before the revocation is not affected.

You also have a right of appeal to the regulatory authority.

Contact data

In case we receive your inquiries by e-mail or in any other form the data provided in the request (including the contact details) will be stored for further processing or further questions which may arise. We will not provide this information to a third party without your authorization.

The processing of the data transmitted to Misr Bank - Europe GmbH is based on our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR (our interest is to process your request). If your request is in connection with a new or existing contract, the processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

The data you provide will remain with us until you ask us to delete it or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected

Objection to promotional e-mails

The use of published contact data stated in the imprint for the transmission of advertising and information materials is herewith expressly rejected. The operators of the pages expressly reserve themselves legal steps in the case of unsolicited sending of advertising information, for example through spam e-mails.

Client information on data protection